A Process Indicator is a quantifiable measure used to evaluate the performance and health of a specific business process or operational workflow within an organization. It serves several key purposes:
Performance Monitoring: It provides real-time or periodic insights into how well a process is functioning in terms of meeting objectives, timelines, and quality standards.
Benchmarking: Process indicators allow for comparisons over time or against industry standards or best practices, helping identify areas for improvement or optimization.
Decision Support: They aid decision-making by providing data-driven insights into where resources may need to be allocated, risks mitigated, or strategies adjusted.
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